Home
/
Blog
/
Dealing with Appointment Delays and Cancellations: Tips for Bangladeshi Patients

Dealing with Appointment Delays and Cancellations: Tips for Bangladeshi Patients

Practical tips for Bangladeshi patients to manage appointment delays and cancellations when seeking medical treatment in India.

Traveling to another country for medical treatment can be daunting, especially when unexpected delays or cancellations disrupt your plans. For Bangladeshi patients seeking healthcare in India, these challenges can add significant stress to an already overwhelming situation. This guide aims to provide practical tips and solutions to help you effectively manage appointment delays and cancellations. By being well-prepared and knowing what steps to take, you can ensure your medical journey is as smooth and stress-free as possible. 

Common Reasons for Delays and Cancellations

Category Reason
Hospital-related Overbooked appointments due to high demand
Unexpected emergencies
Staff shortages
Patient-related Delays in travel arrangements
Issues with obtaining a visa
Unexpected changes in health condition
Unforeseen personal or family emergencies

Managing Appointment Delays

  • Immediate Actions: As soon as you learn about a delay, contact the hospital for updates. Use multiple contact methods like phone, email, and patient portals. Keep a record of all communications.
  • Flexible Planning: Book flexible travel tickets and accommodations that allow changes without extra fees. This can save you time and money if plans change.
  • Patient Support Services: Many hospitals offer rescheduling assistance and telehealth consultations. Use these services to manage delays better. For instance, Bangla Health Connect provides dedicated patient coordinators to assist with rescheduling and logistical support. Apollo Hospitals have specialized patient support teams to help with any delays and offer telehealth options to keep consultations on track.

Tips for Handling Cancellations

  • Confirm Details: Confirm the details of the cancellation and request an alternative appointment as soon as possible. BHC’s coordinators can assist in finding the earliest available slot. Apollo Hospitals provide comprehensive support in rescheduling and offer refunds or credits for future appointments when necessary.
  • Alternative Options: If rescheduling isn’t possible, BHC can help consult other nearby hospitals. They have a network of partner hospitals to ensure continuity of care.
  • Refund Policies: Understand the hospital’s refund policies on prepayments. Apollo Hospitals often provide refunds or credits for future appointments. Manage additional expenses accordingly.
  • Travel Insurance: Consider getting travel insurance that covers cancellations to mitigate financial losses. Choose a policy that includes coverage for medical travel disruptions.

Tips to Avoid Delays and Cancellations

  • Use different methods like email, SMS, and phone calls to confirm your appointments.
  • Set up automated reminders to ensure you remember your appointments.
  • Ensure all your medical records and necessary paperwork are ready and up-to-date.
  • Arrange reliable transportation and stay informed about local conditions such as weather or strikes that might affect travel.

Visa Validity and Extensions

  • Ensuring Visa Validity: Check your visa’s expiration date immediately upon receipt. If rescheduling occurs, inform the Indian High Commission without delay. Keep copies of all visa-related documents.
  • Steps to Extend Your Visa: If your treatment requires an extended stay, apply for a visa extension. Contact the Indian High Commission or visit their website for extension procedures. Submit necessary documents, including medical reports and a letter from your hospital.

Emergency Contacts

  • Bangla Health Connect: +880 132 967 2100 (WhatsApp), Hello@BanglaHealthConnect.com
  • Apollo Hospitals: Contact details provided during appointment booking.

Dealing with appointment delays and cancellations can be less stressful if you are prepared and communicate well. Stay flexible and proactive to make your medical journey smoother. For more helpful tips and support, visit Bangla Health Connect.

Connect with us to plan your medical travel to Apollo India from Bangladesh
Rely on Bangla Health Connect, authorized representative of Apollo Hospitals India in Bangladesh.

FAQs

What should I do if my appointment is delayed?

Contact the hospital immediately for updates and ask for a new appointment time. If the delay is significant, see if there are any earlier slots or cancellations. Use patient coordinators to help reschedule, and adjust your travel and accommodation plans accordingly. Keep a record of all communications with the hospital.

How can I minimize the risk of cancellations?

Stay in regular contact with the hospital through phone, email, and their patient portal. Confirm your appointments multiple times, especially a few days before your visit. Ensure all your medical records and paperwork are ready and up-to-date. Monitor travel advisories and weather conditions, and choose reliable hospitals and service providers.

What are the financial implications of a canceled appointment?

Understand the hospital's refund policies for canceled appointments. Plan for extra expenses like extended accommodation or rescheduled travel. Purchase travel insurance that covers medical cancellations. Keep records of all related costs and ask if the hospital or local community centers offer financial assistance.

Can I use telehealth services if my appointment is canceled?

Yes, many hospitals offer telehealth options for consultations and follow-ups. Check with the hospital if they provide this service and how to set it up. Have your medical documents ready for the online session, which can save you time and money.

Need help with Apollo Hospitals in India?
Chennai . Delhi . Mumbai . Kolkata . Hyderabad . Banglore . Ahmedabad
Doctor Appointment | Indian Medical Visa Invitation Letter | Second Opinion | Cost of Treatment | Flight Ticket
Bangla Health Connect in Bangladesh is the authorized representative of Apollo Hospitals India to assist in booking doctor appointments and coordinate travel plans for patients travelling to Apollo Chennai, Kolkata, Hyderabad, Bangalore, Delhi, Mumbai & Ahmedabad.
What our customers are saying about us
I am really grateful to their team.They are very active in their profession. If somebody likes take treatment in Chennai Apollo Hospital, you can take help from them. They provide everything you need.
Rabi Sanyal
আপনাদের ধন্যবাদ দেয়ার ভাষা আমার জানা নেই, ভিসা ইনভাইটেশন থেকে শুরু করে এয়ারপোর্ট পিক এন্ড ড্রপ সার্ভিস, দেশে আসার পরে রিপোর্ট দেয়া, অসাধারণ। অন্তরের অন্ত:স্থল থেকে ধন্যবাদ। আল্লাহ আপনাদের মংগল করুন ❤️
Engr. Saad
I am very thankful to Apollo Information Center specially to Ms. Sanzida for guiding me properly. I am astonished how she approach me everything politely. Honestly for the first time I feel that the service was world-class by Ms Sanzida. I pray for her.
Md. Ariful Islam
Bangla health connect এর সার্ভিস গ্রহন করি আমার বাবার চিকিৎসার জন্য।প্রতিষ্ঠানের কর্মকর্তা ইশরাত জাহান অত্যন্ত আন্তরিক।তার সার্বিক সহযোগিতায় আমি কৃতজ্ঞ।
Mazharul Islam Maruf
The lady named Sadia did a very good job . She helped me in every possible way. Very helpful,well mannered. They response very quickly . If you have any queries just text them ,they will do the rest. Best wishes for them. Always thankful to the team.Go Ahead and keep doing good works .May Allah bless you All
Tanha Tabassum Arshi GUB
অসাধারণ সার্ভিস এই ইনফরমেশন সেন্টারের,বিশেষত তাদের ব্যাবহার অনেক সুন্দর। যারা অসুস্থ থাকেন তারা সর্বদা দুশ্চিন্তায় থাকেন। সে সময় যদি কেউ হাসি মুখে পাশে থাকেন তার থেকে আনন্দের বোধকরি কিছু হয় না। apollo information centre তেমনই একটি প্রতিষ্ঠান। তাছাড়া অনলাইনে ডাক্তরদের সাথে রোগী দেখানোর সময় তারা যে ভাবে সাহায্য করেন, নিজেরা প্যানেলে থেকে ভাষাগত ভাবে হেল্প করেন, বাস্তবিক সেটা প্রশংসার দাবিদার। বিশেষত ইসরাত জাহান আপু টেলিমেডিসিন পরিসেবা গ্রহণের সময় যে ভাবে হেল্প করেন,রোগীর প্রতিটি কথা ইংরেজিতে অনুবাদ করে ডাক্তারকে বলেন,আবার ডাক্তার সাহেবের কথা বাংলায় বুঝিয়ে দেন।সেটা এক কথায় অসাধারণ।তারপর, দ্রুত রোগীদের কাছে প্রেসকিপশন পাঠানোর ব্যাবস্থা করেন।এগুলা সম্পূর্ণ আন্তরিকতার পরিচয় বহন করে। আমি এই প্রতিষ্ঠানের সমৃদ্ধি কামনা করি।
Debangshu Das
Apollo Information Center is a helpful and easy media to get medical assistance from Apollo Hospitals in India.
Nino Rahman
Received timely and speedily support from Apollo Information Center, Dhaka for making appointment with Physicians of Apollo hospital, Chennai. The employees of this center were outstandingly cooperative,. Especially name of Anjum is worth mentioning in this regard.
Tarequl Alam Khan
Apollo Information Center, Dhaka was very quick to arrange Medical Visa Invitation Letter and managed appointment with doctor. Employees in Dhaka center are very generous and cooperative
Md Mobasher Hossain
It was a pleasant experience having interacted with Health Connect, more notably it’s representative Ms. Sunjida Sayed, in connection with my medical check-up at Apollo, Chennai Hospital. Her level of professionalism was outstanding, let alone the special touch of care in every bit of synergy. It means a lot to a patient looking for medical support.
Khondker Hafiz
Thanks to Ms. Anjuman Ara for the efficient arrangement. Thanks to the doctors (Dr. Reddi, Dr. Jeenat and Dr. Srinivas) for their sincere treatment of my son Amitabh Khan.
Barnali Mondal