Home
/
Blog
/
Rights in Case of Misplaced Luggage: Procedures and Claims in India for Bangladeshi patients

Rights in Case of Misplaced Luggage: Procedures and Claims in India for Bangladeshi patients

Learn the essential steps for reporting misplaced luggage, understanding compensation and liability regulations during travel.

When traveling from Bangladesh to India, the inconvenience of misplaced luggage is a possibility. Understanding your rights and the procedures for filing a claim in such instances is crucial. This article provides valuable information on handling these situations effectively.

According to the Customs Act, 1969 in India, if your luggage is not delivered within 24 hours of arrival in a foreign country, including India, you are entitled to a one-time interim expense reimbursement. For international flights, this reimbursement amounts to USD 60 or its equivalent in the local currency. Similarly, for domestic flights within India, the reimbursement amount is INR 3000. To avail of these benefits, it's crucial to report the issue and file a Property Irregularity Report (PIR) with the airline personnel upon arrival.

Key Takeaways:

  • Know your rights regarding misplaced luggage when traveling from Bangladesh to India.
  • Report the issue and file a Property Irregularity Report (PIR) with the airline personnel upon arrival.
  • Be aware of the reimbursement amounts for both international and domestic flights in India.
  • Keep track of your luggage's status using the World Tracer baggage tracking system.
  • Understand the liability and compensation regulations for misplaced or damaged luggage.

Procedures for Reporting Misplaced Luggage and Filing Claims

When your luggage goes missing during your travel, it is important to take immediate action and report the situation to the airline. By following the proper procedures, you can increase the chances of locating your luggage and file a claim for any damages or losses. Here's what you need to do:

  1. Contact the airline personnel: Upon arrival at the airport, head to the airline's lost and found desk or speak to a customer service representative in the arrival hall. Inform them about your misplaced luggage and provide them with all the relevant details, such as your flight information, baggage tags, and a description of your missing items.
  2. Fill out a Property Irregularity Report (PIR): The airline personnel will guide you through the process of filing a PIR, which is an official document that records the details of your missing baggage. Be sure to provide a comprehensive description of the lost items and any proof of ownership or purchase, such as receipts or photographs, if available.
  3. Obtain a copy of the PIR: The airline will provide you with a copy of the PIR for your records. Keep this document safe, as it will be essential for filing a claim later on.
  4. Track your luggage online: Many airlines offer a baggage tracking system, such as WorldTracer, that allows you to monitor the status of your luggage and receive updates on its location. This can give you peace of mind and help you stay informed throughout the recovery process.

If your luggage is not located within 21 days from the day you filed the PIR, it will be categorized as lost. At this point, you will need to provide the airline with an itemized list of the contents of your luggage, along with any supporting documentation, such as proof of purchase or ownership of the missing items. This information is crucial for your claim to be processed successfully.

Remember, reporting your misplaced luggage and filing a claim promptly is vital. Airlines have specific timeframes for reporting and claiming compensation, so it's essential to act swiftly to ensure a smooth process.

Compensation and Liability for Misplaced or Damaged Luggage

  • Liability and Regulations: International travel liability governed by the Indian Carriage by Air Act, 1972; domestic travel regulated by the Ministry of Civil Aviation. The airlines may not be accountable for fragile, perishable items, jewelry, currency, or high-value items.
  • Claim Process: Follow airline procedures, including filing a Property Irregularity Report (PIR). Provide detailed documentation of all the items list of luggage contents, proof of purchase or ownership.
  • Insurance Coverage: Adequate insurance for luggage recommended to mitigate losses.
  • Assistance and Compliance: Facilitate missing luggage assistance by providing necessary documentation. Comply with airline guidelines to improve chances of retrieval and compensation.
  • Valuable Items: Avoid packing valuable items in checked baggage to minimize loss or damage risk during travel.
Connect with us to plan your medical travel to Apollo India from Bangladesh
Rely on Bangla Health Connect, authorized representative of Apollo Hospitals India in Bangladesh.

FAQs

What should I do if my luggage gets misplaced during my travel from Bangladesh to India?

If your luggage gets misplaced, it is important to report the issue and file a Property Irregularity Report (PIR) with the airline personnel upon arrival to initiate the claim process.

How can I report misplaced luggage and initiate the claim process?

To report misplaced luggage and initiate the claim process, you need to contact the airline personnel in the arrival hall and inform them about the issue. They will assist you in filing a PIR, which documents the details of your missing baggage.

Can I track the location of my misplaced luggage?

Yes, you can use the WorldTracer baggage tracking system to check the status of your luggage and receive updates on its location.

What happens if my luggage is not traced within 21 days?

If your luggage is not traced within 21 days from filing the PIR, it will be categorized as lost. To make a claim, you will need to provide an itemized list of contents and proof of purchase or ownership.

What is the liability and compensation for misplaced or damaged luggage?

The liability and compensation for misplaced or damaged luggage vary depending on the circumstances and the applicable regulations. It is important to note that the airline may not be liable for certain items of value or importance.

How can I claim compensation for misplaced or damaged luggage?

To claim compensation for misplaced or damaged luggage, you need to follow the procedures specified by the airline and provide the necessary documentation, including the PIR, itemized list of contents, and proof of purchase or ownership.

Should I have insurance coverage for my luggage?

It is recommended to have adequate insurance coverage for your luggage to protect against loss or damage. Additionally, it is advisable to avoid carrying valuables in checked baggage when possible.

Need help with Apollo Hospitals in India?
Chennai . Delhi . Mumbai . Kolkata . Hyderabad . Banglore . Ahmedabad
Doctor Appointment | Indian Medical Visa Invitation Letter | Second Opinion | Cost of Treatment | Flight Ticket
Bangla Health Connect in Bangladesh is the authorized representative of Apollo Hospitals India to assist in booking doctor appointments and coordinate travel plans for patients travelling to Apollo Chennai, Kolkata, Hyderabad, Bangalore, Delhi, Mumbai & Ahmedabad.
What our customers are saying about us
I am really grateful to their team.They are very active in their profession. If somebody likes take treatment in Chennai Apollo Hospital, you can take help from them. They provide everything you need.
Rabi Sanyal
আপনাদের ধন্যবাদ দেয়ার ভাষা আমার জানা নেই, ভিসা ইনভাইটেশন থেকে শুরু করে এয়ারপোর্ট পিক এন্ড ড্রপ সার্ভিস, দেশে আসার পরে রিপোর্ট দেয়া, অসাধারণ। অন্তরের অন্ত:স্থল থেকে ধন্যবাদ। আল্লাহ আপনাদের মংগল করুন ❤️
Engr. Saad
I am very thankful to Apollo Information Center specially to Ms. Sanzida for guiding me properly. I am astonished how she approach me everything politely. Honestly for the first time I feel that the service was world-class by Ms Sanzida. I pray for her.
Md. Ariful Islam
Bangla health connect এর সার্ভিস গ্রহন করি আমার বাবার চিকিৎসার জন্য।প্রতিষ্ঠানের কর্মকর্তা ইশরাত জাহান অত্যন্ত আন্তরিক।তার সার্বিক সহযোগিতায় আমি কৃতজ্ঞ।
Mazharul Islam Maruf
The lady named Sadia did a very good job . She helped me in every possible way. Very helpful,well mannered. They response very quickly . If you have any queries just text them ,they will do the rest. Best wishes for them. Always thankful to the team.Go Ahead and keep doing good works .May Allah bless you All
Tanha Tabassum Arshi GUB
অসাধারণ সার্ভিস এই ইনফরমেশন সেন্টারের,বিশেষত তাদের ব্যাবহার অনেক সুন্দর। যারা অসুস্থ থাকেন তারা সর্বদা দুশ্চিন্তায় থাকেন। সে সময় যদি কেউ হাসি মুখে পাশে থাকেন তার থেকে আনন্দের বোধকরি কিছু হয় না। apollo information centre তেমনই একটি প্রতিষ্ঠান। তাছাড়া অনলাইনে ডাক্তরদের সাথে রোগী দেখানোর সময় তারা যে ভাবে সাহায্য করেন, নিজেরা প্যানেলে থেকে ভাষাগত ভাবে হেল্প করেন, বাস্তবিক সেটা প্রশংসার দাবিদার। বিশেষত ইসরাত জাহান আপু টেলিমেডিসিন পরিসেবা গ্রহণের সময় যে ভাবে হেল্প করেন,রোগীর প্রতিটি কথা ইংরেজিতে অনুবাদ করে ডাক্তারকে বলেন,আবার ডাক্তার সাহেবের কথা বাংলায় বুঝিয়ে দেন।সেটা এক কথায় অসাধারণ।তারপর, দ্রুত রোগীদের কাছে প্রেসকিপশন পাঠানোর ব্যাবস্থা করেন।এগুলা সম্পূর্ণ আন্তরিকতার পরিচয় বহন করে। আমি এই প্রতিষ্ঠানের সমৃদ্ধি কামনা করি।
Debangshu Das
Apollo Information Center is a helpful and easy media to get medical assistance from Apollo Hospitals in India.
Nino Rahman
Received timely and speedily support from Apollo Information Center, Dhaka for making appointment with Physicians of Apollo hospital, Chennai. The employees of this center were outstandingly cooperative,. Especially name of Anjum is worth mentioning in this regard.
Tarequl Alam Khan
Apollo Information Center, Dhaka was very quick to arrange Medical Visa Invitation Letter and managed appointment with doctor. Employees in Dhaka center are very generous and cooperative
Md Mobasher Hossain
It was a pleasant experience having interacted with Health Connect, more notably it’s representative Ms. Sunjida Sayed, in connection with my medical check-up at Apollo, Chennai Hospital. Her level of professionalism was outstanding, let alone the special touch of care in every bit of synergy. It means a lot to a patient looking for medical support.
Khondker Hafiz
Thanks to Ms. Anjuman Ara for the efficient arrangement. Thanks to the doctors (Dr. Reddi, Dr. Jeenat and Dr. Srinivas) for their sincere treatment of my son Amitabh Khan.
Barnali Mondal